The missing piece of the AI puzzle - process intelligence
By pairing AI with Process Intelligence (PI) businesses tap into an enablement layer that powers enterprise-wide solutions capable of transforming diverse industries for good. Cong Yu of Celonis shares some real-world examples.
What is Process Intelligence?
Process Intelligence (PI) is an enablement layer that helps businesses understand their processes and how they interact across departments and systems. It is created through process mining, which reconstructs the data left by business processes in systems. By pairing AI with Process Intelligence, organizations can enhance their operations and drive transformation across various industries.
How does Process Intelligence enhance AI capabilities?
Process Intelligence enhances AI by providing it with the necessary context about business rules and processes. This allows AI to perform tasks such as conformance checking, predicting process breakdowns, and creating models for counterfactual situations. By understanding the intricacies of business processes, AI can deliver more accurate and actionable insights.
What are some real-world applications of AI and Process Intelligence?
Companies like Vodafone and Ocado are leveraging AI and Process Intelligence to optimize their operations. Vodafone uses these technologies to enhance its global procurement process, while Ocado employs them to streamline its online grocery delivery system. Both companies have seen significant improvements in efficiency and return on investment by integrating Process Intelligence with AI.

The missing piece of the AI puzzle - process intelligence
published by Techesia Solutions
Techesia Solutions is a leading technology and cost optimization consulting group based in Johnson County Kansas. We help businesses streamline their operations and reduce costs through managed technology solutions, process improvements, automation, and payment optimization strategies. Founded in 2017, we have reinforced our core network to grow your bottom line with cloud-driven technology and solutions. Our Business Development Directors are experienced pioneers in their respective industries who bring distinct strengths and specialties to our ecosystem which empowers our brand. We work together as a team to ensure that your project has the skill sets required to succeed and scale helping you reach your goals.